Question 1

Can we purchase Puppy Love Raw Freeze Dried Food in stores?

Accepted Answer

You can currently find our recipes in select stores. As we expand, more locations will carry our products. You can also order our Raw Freeze Dried Feast recipes directly from our online shop. We ship right to your door and offer monthly subscriptions so you never run out! Shop online here: https://www.puppyloverawfreezedriedfeasts.ca/

Question 2

How much does it cost to feed my dog?

Accepted Answer

*Based on regular feeding guidelines for our Chicken Cuisine recipe.*

Question 3

How should you prepare and feed Raw Freeze Dried Feast to your dog?

Accepted Answer

Feeding guidelines are a starting point, so you can adjust portions to suit your dog’s age, size, and activity level. For rehydration, mix 1 part dry food with ½ part water, let it sit for a few minutes, then serve. We suggest splitting the daily amount into two meals. Always keep fresh, clean water available. To prepare, cut the bag open above the zip seal, remove the oxygen absorber, reseal the bag, and shake well so the ingredients are evenly mixed.

Question 4

How much water is required to rehydrate the food?

Accepted Answer

We recommend adding 1 part dry food to ½ part water. Then allow it to soak for a couple of minutes and then serve it to your pet. We also recommend having clean drinking water readily available for your pet. Hydration is critical in dogs and a dog should not lose more than 10-15% of its body weight in water.

Question 5

My dog currently eats kibble - how do I transition them over to Raw Freeze Dried Feasts dog food?

Accepted Answer

Starting the switch from kibble to our food? Transition by adding a small portion of our Raw Freeze Dried Feasts in with the kibble - increasing our food and decreasing the kibble day by day, until your dog is fully transitioned over.

Question 6

Is the packaging recyclable?

Accepted Answer

Yes! We are aware of how lucky we are to have access to clean water and natural resources. Here at Puppy Love Pet Products we feel the need to do our part and reduce our carbon footprint as best we can. Puppy Love Pet Products only uses human-grade ingredients that are free from additives, preservatives, chemicals and synthetics. By avoiding these things we are keeping those toxins out of our soil and groundwater, plus it helps your pet to enjoy better digestion, higher energy levels, and even reduced allergies.
For many pet food makers, a huge amount of energy is expended to process food with high heat used for making kibble and the canning process, which expels a huge sum of air pollution. Because Puppy Loves Raw Freeze Dried Food uses only whole, freeze dried, food ingredients we do not require a significant amount of energy to manufacture our products. In order to reduce waste and stay out of landfills we have started a recycling program for all our Puppy Love Pet Products packaging and labels. This includes all our Raw Freeze Dried Food packaging as well as our Puppy Love chews and treats. We are working with Terra Cycle Canada and will either recycle or upcycle any of our used packaging and labels. Collect all your used Puppy Love Pet Products packaging and labels and contact us for your free shipping label.

https://www.terracycle.com/en-CA/about-terracycle

Question 7

Who is the Canine Certified Nutritionist at Puppy Love?

Accepted Answer

Kyla Bremner, our Certified Canine Nutritionist, earned her certification from CASI (Companion Animal Sciences Institution). She is pursuing an Advanced Canine Nutrition Certification to develop recipes for pets with special dietary needs. Puppy Love is dedicated to offering the best pet food through ongoing education and advancements in canine nutrition.

Question 8

My dog is "allergic" to chicken, can I still feed them Puppy Love Raw Freeze Dried feasts?

Accepted Answer

Often a food “allergy”, or intolerance, is a result of the “fillers” or indigestible food ingredients found in processed food. We tend to blame the protein source as it’s the most abundant ingredient in the food. Most pet food manufactures need to add synthetic vitamins and minerals to their products. They must do this to compensate for the nutrients lost during production due to processing and heating. In order to increase the shelf life of the food, preservatives are added. While some pets’ digestive systems can tolerate the processed food and inorganic ingredients, some pets can not. This leads to poor digestion and absorption and manifests as symptoms of yeast or bacterial infections. Poor absorption prevents the body from fighting off environmental allergens and inflammation in the body. While there is no sure proof way to prevent food intolerances or allergies, anything that creates an imbalance in your dog’s digestive system can ultimately cause intolerances or allergies over time. Ensuring adequate nutrition and promoting a healthy mucosal barrier starting at puppyhood is key in keeping allergies at bay. A raw whole food diet that avoids preservatives and additives can minimize the risk of food allergies and intolerances. Puppy Loves Raw Freeze Dried food will do this and ensure your pet is healthy, happy and full of energy.

Question 9

Where is the guaranteed nutrition analysis testing conducted?

Accepted Answer

Our recipes are tested and guaranteed for nutrition by certified laboratories. We collaborate with PFAC-recognized labs to ensure our food is nutritionally accurate and nutrient-dense for your pet.

Question 10

Are supplements required in addition to feeding Puppy Love Raw Freeze Dried food?

Accepted Answer

Supplements are not required when feeding our Puppy Loves Raw Freeze Dried food. Our food is complete and balanced for all life stages of your pet. Balance is key in supporting proper digestion and nutrient absorption. Anything that creates an imbalance in your dog’s digestive system can ultimately create health issues. While supplements are not a “bad” thing, sometimes they create disharmony in the body when improper amounts are fed.

Question 11

Where is the food made and packaged?

Accepted Answer

All Puppy Love Pet Products are packaged and made right in our facility in Fort Macleod, Alberta.

Question 12

How can I subscribe to monthly deliveries of food and treats?

Accepted Answer

Subscribe to our monthly deliveries and enjoy a 5% discount! Visit our shop homepage at https://www.puppyloverawfreezedriedfeasts.ca/, choose your product, select "Subscribe Monthly & Save," and add it to your cart. Complete the transaction and you're all set! For more details, watch our how-to video.

Question 13

How do I manage my monthly subscription?

Accepted Answer

Go to our shop homepage: https://www.puppyloverawfreezedriedfeasts.ca/ and sign into your account. On the account page, click on the manage subscription button. From there, you will be able to make any changes, updates, or cancel your subscription.

Question 14

How do I redeem Loyalty Points and apply discount codes to my order?

Accepted Answer

Go to our shop homepage: https://www.puppyloverawfreezedriedfeasts.ca/ and sign into the loyalty points widget on the bottom left. Click on the redeem tab and follow the instructions to redeem points - copy the discount code. Apply the discount in your cart upon check out. Check out this how to video for more details:

Question 15

What's the best way to store Raw Freeze Dried Feasts dog food?

Accepted Answer

Keep unopened bags fresh for up to a year by storing them in a cool, dry place. Once opened, use within 30 days and store in the original packaging or a tightly sealed container in a cool, dry place.

Question 16

How can my store carry Puppy Love Pet Products?

Accepted Answer

We’d love to hear from you. If you’re interested in retailing our products, fill out our Food Retailer Request and someone from our team will be in touch with the next steps.

Question 17

Are your treats and chews really free from additives and preservatives?

Accepted Answer

Yes, they are. Our treats and chews are 100% natural and made without additives, preservatives, or chemicals. We keep things simple so you can feel good about what you’re giving your pet.

Proudly Canadian Owned & Operated

Raw Freeze-Dried Feast FAQs

Frequently asked questions